Fine cutlery and flatware from around the world

Returns & Exchanges

If you are not completely satisfied with your purchase, you can return it. Returns have to be initiated within 30 days of receiving your order. You must complete a return request, and receive approval before shipping your return or your return will not be accepted. A return request can be completed in your account. Please allow up to 3 business days for approval.

You will be provided a pre-paid shipping label to get the item back to us. The item must be brand new and unused, and must include the original manufacturer’s packaging and shipping voucher. Once we receive the item we will issue a refund, minus the cost of shipping. If item is damaged, or the packaging is missing, additional fees may be charged. If the item is found to be defective, return shipping costs will be waived. Refund will be issued in the original form of payment.

Note for All Returns

Shipping charges are non-refundable.

Custom-made or special order items are only eligible for return or exchange when there is a manufacturer defect.


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